Utility Billing

Office Hours are Monday through Friday from 8am to 5pm.

• IF YOUR SERVICES ARE SCHEDULED FOR DISCONNECTION OR HAVE BEEN DISCONNECTED PLEASE CALL 469-309-4170. CHECKS WILL NOT BE ACCEPTED TO RESTORE SERVICES. 

• PLEASE NOTE THAT SCHEDULING FUTURE PAYMENTS OR SETTING UP CC DRAFT ONLINE DOES NOT EXEMPT YOU FROM ANY LATE FEES OR RECONNECT FEES. IF NOT PAID BY DUE DATE, YOU CAN & WILL BE CHARGED A LATE FEE. IF NOT PAID BY DISCONNECT DATE, SERVICES CAN & WILL BE CUTOFF & CHARGED A RECONNECT FEE.

After Hours, Holidays, and Weekends call 469-309-4400 (Police non-emergency number).

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